The return can be made to our main office as well. The goods have to be sent to the address of the company in Plovdiv, as the cost of delivery to the company is covered by the customer.Return of purchased goods can be made within 14 days after the order is received.If you order products with status “2-5 days”, then your whole order will be finished within this period of time.All the orders are sent via the option for "check" (but without "test") before collection.After your order is processed, you will be notified by e-mail or phone of the exact date of delivery.If you order after 4 PM, your order will be processed on the next working day. Your order is processed in the next 24 hours from Monday to Friday.Deliveries are not made on Sundays or on official holidays. We deliver straight to the client’s door or to a preferred ECONT office from 9 AM to 5 PM every working day of the week, and until 2 PM on a Saturday. Our delivery is managed by SPEEDY courier services.If you order within the city of Plovdiv you will be charged only 3.50 BGN, FREE for orders above 100 BGN or collected from our store.If you order products for more than 100 BGN, your delivery is FREE for deliveries to office of Speedy and ECONT.We deliver straight to your door for 1-3 working days after processing the order.The delivery period is from 1 to 28 working days (depending on the country it is traveling to). The price varies from 2.25 to 17.50 EURO. To track your order, please click one of the links below and enter your tracking code (found on your confirmation email). High Volume Ordersĭue to Royal Mail shipping restrictions we can only ship 600ml of perfume/aftershave in one package, therefore orders that contain more than 600ml will be shipped via Parcel Force. The warehouse will also be closed on Bank Holidays unless otherwise stated, so orders will be shipped out the next working day. If you place an order after 3pm on Friday afternoon, this will be processed and shipped on the following Monday morning. Free ShippingĪll orders over £50 will qualify for Free Shipping (Royal Mail Tracked 48). * Everything possible is done to achieve these delivery times, however, in busy periods there can sometimes be slight delays. If a delivery attempt is made by Royal Mail and nobody is home to sign for the item, the driver will leave a card for you to arrange another delivery or collection from your local Royal Mail office. Our warehouse is also closed on Bank Holidays. Our warehouse is closed on weekends so all orders after 3pm on Friday will be shipped on the following Monday. Order before 3pm for same day dispatch Monday - Friday (Unfortunately cannot be guaranteed). Parcel Force Express 48 - £5.99 (1-2 working days)Įvri Two Day Tracked - £2.99 (2-3 working days) Royal Mail Special Delivery by 1pm - £7.99 (1 day) Royal Mail Tracked 48 - £2.99 (2-3 working days) Royal Mail Tracked 24 - £3.99 (1-2 working days) Shipping Services & Estimated Times*Īll orders over £50 will qualify for Free Shipping (Royal Mail Tracked 48). Currently, we only ship within the UK due to the difficulties with overseas shipments of perfume & aftershave.
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